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Returns, Refunds & Cancellations Policy

We want you to be happy with your order, and we’ll do what we can to help — while keeping things fair for custom and print-on-demand products.

Returns

Because each item is made to order, we do not accept returns for:

  • Wrong size

  • Buyer’s remorse

  • Custom or personalized designs

  • Digital downloads

Replacements for Damaged or Wrong Items

If your item arrives:

  • Damaged

  • Defective

  • Incorrect
    …please contact us within 7 days of delivery with photos.
    We will replace it at no cost.

Cancellations

You may request a cancellation within 2 hours of purchase.
After production begins, we cannot cancel the order.

Digital Items

Digital/downloadable items are non-refundable once delivered.

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About Cozypawsandtails

Join our community of pet enthusiasts and stay updated with the latest pet trends, heartwarming stories, and exclusive product launches. Let's embark on this wonderful pet-loving journey together!

© 2025 by Cozypawsandtails. All rights reserved.

Made with love, AI and the help of my pets 

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